KMU Informatik Support · managed-client.ch
IT service provider · Canton of Lucerne

IT Support & Managed Client in the Canton of Lucerne

IT care for businesses in the canton of Lucerne: from a single office in Kriens to multi-site operations in Luzern and Emmen – our Managed Client keeps every workplace secure, current and documented.

Why Lucerne

IT that fits the Lucerne economy

Lucerne is our home market: from our office in Cham we reach Kriens, Horw or Ebikon in 20 minutes. Tourism businesses on Lake Lucerne, fiduciaries in the city and manufacturers in the Rontal valley rely on workplaces that simply work. If you search for 'IT support Lucerne', you won't find a hobbyist here – you'll find a managed service provider with documented processes and fixed monthly pricing.

Transparency included: as a Managed Client customer you automatically receive reports such as the device hardware summary, the software asset change report and the workstation health summary – proof at a glance that your IT is running.
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Services

Our IT services in the canton of Lucerne

Microsoft 365 Consulting

From migration to hardening: we configure your Microsoft 365 tenant securely (MFA, backup, conditional access) and support Teams, Exchange Online, SharePoint and OneDrive day to day.

  • Tenant audit & hardening
  • Migration from Exchange/file servers
  • Microsoft 365 backup
  • End-user training

IT Security for SMEs

Endpoint protection, EDR, encryption and backup – tuned to the threat landscape SMEs actually face. Including an incident plan so an event doesn't become a drama.

  • Managed antivirus / EDR
  • Disk encryption (BitLocker)
  • Backup & restore testing
  • Phishing awareness

IT Consulting & Outsourcing

Strategic IT consulting for SMEs: budget planning, lifecycle management, licence optimisation and full IT outsourcing in Switzerland – we become your external IT department.

  • IT budget & TCO analysis
  • Infrastructure analysis
  • Licence & software asset management
  • Procurement / DaaS (Device as a Service)

Inventory & Reporting

You always see what's running: hardware reports, software inventories, change reports and licence reconciliation – generated automatically, presented readably.

  • Device hardware summary
  • Software asset change report
  • Workstation health summary
  • Licence management report

Managed Client

The core of our offering: we take over the complete management of your PCs and notebooks – monitoring, automated patch management, antivirus, inventory and remote support at a fixed monthly price per device.

  • Proactive 24/7 monitoring
  • Automated Windows & software updates
  • Hardware and software inventory
  • Weekly status reports

IT Support & Helpdesk

1st, 2nd and 3rd level support from one team: your staff report an issue – we solve it, remotely or on site. Clear response times instead of hold music.

  • Helpdesk via phone, email and portal
  • First to third level support
  • Remote assistance & on-site service
  • German and English
Municipalities

IT support in your municipality

We support companies throughout the canton of Lucerne – from Luzern to the smallest municipality. Most issues are resolved remotely within minutes; on-site visits are scheduled from our office in Cham ZG.

IT support LuzernIT support EmmenIT support KriensIT support HorwIT support EbikonIT support SurseeIT support WillisauIT support HochdorfIT support MeggenIT support RothenburgIT support RootIT support Buchrain
FAQ

Frequently asked questions from the canton of Lucerne

How fast can you be on site in Lucerne in an emergency?

From Cham we usually reach the city of Lucerne and its agglomeration within 30–60 minutes. Critical incidents such as server outages get top priority – though most client issues are solved remotely before a car even leaves the car park.

What does IT support cost for an SME in the canton of Lucerne?

The Managed Client is billed per device per month – transparent and budgetable, no surprises. You get an exact quote for your environment in the free initial consultation; afterwards you know your IT costs to the franc.

How do we get started?

Book a free consultation online. We analyse your current environment (inventory included), highlight action items and provide a fixed offer. The transition to the Managed Client happens without business interruption – in the canton of Lucerne too.

Consultation

Free IT consultation for your SME

Book your no-obligation appointment now – we'll show you how the Managed Client simplifies IT for your business in the canton of Lucerne.

KMU Informatik Support Alte Steinhauserstrasse 19, 6330 Cham, Switzerland kontakt@kmuit.com 058 255 27 17 International: +41 44 586 96 96 WhatsApp (text messages only)