KMU Informatik Support is your Swiss IT service provider and managed service provider: we manage your PCs and notebooks, resolve 1st to 3rd level support requests, secure Microsoft 365 and deliver reports that prove everything is running – at a fixed monthly price per workplace.
The core of our offering: we take over the complete management of your PCs and notebooks – monitoring, automated patch management, antivirus, inventory and remote support at a fixed monthly price per device.
1st, 2nd and 3rd level support from one team: your staff report an issue – we solve it, remotely or on site. Clear response times instead of hold music.
From migration to hardening: we configure your Microsoft 365 tenant securely (MFA, backup, conditional access) and support Teams, Exchange Online, SharePoint and OneDrive day to day.
Endpoint protection, EDR, encryption and backup – tuned to the threat landscape SMEs actually face. Including an incident plan so an event doesn't become a drama.
Strategic IT consulting for SMEs: budget planning, lifecycle management, licence optimisation and full IT outsourcing in Switzerland – we become your external IT department.
You always see what's running: hardware reports, software inventories, change reports and licence reconciliation – generated automatically, presented readably.
Three clearly cut managed-service packages – from solid baseline protection with monitoring, patch management and inventory (Basic), via an added helpdesk with remote assistance (Standard), to full care with an on-site flat rate and strategic IT consulting (Premium). We'll find your fit in the free initial consultation.
You don't have to take our word that your IT is running – you can see it. Every Managed Client contract includes automatic reports:
Complete hardware data for every device: CPU, RAM, disks, warranty, serial numbers – the basis for lifecycle planning and budgeting.
Weekly change report: what was installed, updated or removed where? Ideal for audits and licence control.
Availability, disk usage and condition of every workstation at a glance – problems become visible before they disturb.
Reconciles installed software against owned licences – detect under- and over-licensing and optimise costs.
Choose your canton for regional information, supported municipalities and answers to the questions we hear most from your area:
IT support & managed services in Zürich, Winterthur, Uster …
IT support & managed services in Bern, Thun, Köniz …
IT support & managed services in Luzern, Emmen, Kriens …
IT support & managed services in Altdorf, Bürglen, Schattdorf …
IT support & managed services in Schwyz, Freienbach, Einsiedeln …
IT support & managed services in Sarnen, Kerns, Alpnach …
IT support & managed services in Stans, Hergiswil, Buochs …
IT support & managed services in Glarus, Glarus Nord, Glarus Süd …
IT support & managed services in Zug, Baar, Cham …
IT support & managed services in Solothurn, Olten, Grenchen …
IT support & managed services in Basel, Riehen, Bettingen …
IT support & managed services in Liestal, Allschwil, Reinach …
IT support & managed services in Schaffhausen, Neuhausen am Rheinfall, Thayngen …
IT support & managed services in Herisau, Teufen, Speicher …
IT support & managed services in Appenzell, Rüte, Schwende …
IT support & managed services in St. Gallen, Rapperswil-Jona, Wil …
IT support & managed services in Chur, Davos, St. Moritz …
IT support & managed services in Aarau, Baden, Wettingen …
IT support & managed services in Frauenfeld, Kreuzlingen, Arbon …
A Managed Client is a PC or notebook whose operation we fully own: monitoring, patch management, antivirus, inventory, helpdesk and reporting – at a fixed monthly price per device. You work, we handle the rest.
From sole proprietors to SMEs with several hundred workstations. Pricing scales per device – no minimum quantities, no hidden costs.
All of German-speaking Switzerland – from Zurich via Lucerne and Zug to Grisons. Remote support covers over 95% of all cases; on-site visits are coordinated from Cham ZG or with vetted partners in your region.
Standard requests are answered within hours, critical incidents with top priority. Exact response times (SLA) are defined with you in the service contract.
Book a free, no-obligation initial consultation – online in two minutes.