KMU Informatik Support · managed-client.ch
IT service provider · Canton of Appenzell Outer Rhodes

IT Support & Managed Client in the Canton of Appenzell Outer Rhodes

Looking for reliable IT support in the canton of Appenzell Outer Rhodes? As a managed service provider for SMEs we serve companies from Herisau via Teufen to Speicher – with fixed monthly prices, clear response times and reports you can actually read.

Why Appenzell Outer Rhodes

IT that fits the Appenzell Outer Rhodes economy

Textile tradition, healthcare and many small but excellent businesses shape Outer Rhodes. When the only 'computer person' in Herisau or Teufen retires, some companies are left stranded. We take over seamlessly: assessment, documentation, then ongoing care as a managed service. Your IT never again depends on a single person – but on a team with deputies, processes and a ticket system that forgets nothing.

Transparency included: as a Managed Client customer you automatically receive reports such as the device hardware summary, the software asset change report and the workstation health summary – proof at a glance that your IT is running.
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Services

Our IT services in the canton of Appenzell Outer Rhodes

IT Support & Helpdesk

1st, 2nd and 3rd level support from one team: your staff report an issue – we solve it, remotely or on site. Clear response times instead of hold music.

  • Helpdesk via phone, email and portal
  • First to third level support
  • Remote assistance & on-site service
  • German and English

Microsoft 365 Consulting

From migration to hardening: we configure your Microsoft 365 tenant securely (MFA, backup, conditional access) and support Teams, Exchange Online, SharePoint and OneDrive day to day.

  • Tenant audit & hardening
  • Migration from Exchange/file servers
  • Microsoft 365 backup
  • End-user training

IT Security for SMEs

Endpoint protection, EDR, encryption and backup – tuned to the threat landscape SMEs actually face. Including an incident plan so an event doesn't become a drama.

  • Managed antivirus / EDR
  • Disk encryption (BitLocker)
  • Backup & restore testing
  • Phishing awareness

IT Consulting & Outsourcing

Strategic IT consulting for SMEs: budget planning, lifecycle management, licence optimisation and full IT outsourcing in Switzerland – we become your external IT department.

  • IT budget & TCO analysis
  • Infrastructure analysis
  • Licence & software asset management
  • Procurement / DaaS (Device as a Service)

Inventory & Reporting

You always see what's running: hardware reports, software inventories, change reports and licence reconciliation – generated automatically, presented readably.

  • Device hardware summary
  • Software asset change report
  • Workstation health summary
  • Licence management report

Managed Client

The core of our offering: we take over the complete management of your PCs and notebooks – monitoring, automated patch management, antivirus, inventory and remote support at a fixed monthly price per device.

  • Proactive 24/7 monitoring
  • Automated Windows & software updates
  • Hardware and software inventory
  • Weekly status reports
Municipalities

IT support in your municipality

We support companies throughout the canton of Appenzell Outer Rhodes – from Herisau to the smallest municipality. Most issues are resolved remotely within minutes; on-site visits are scheduled from our office in Cham ZG.

IT support HerisauIT support TeufenIT support SpeicherIT support HeidenIT support GaisIT support UrnäschIT support WalzenhausenIT support Trogen
FAQ

Frequently asked questions from the canton of Appenzell Outer Rhodes

Our current IT caretaker is stopping – how do you take over?

We run a structured handover: passwords into a vault, systems documented, contracts and licences reviewed. Within two to four weeks we are fully operational – often faster when it's urgent.

What does IT support cost for an SME in the canton of Appenzell Outer Rhodes?

The Managed Client is billed per device per month – transparent and budgetable, no surprises. You get an exact quote for your environment in the free initial consultation; afterwards you know your IT costs to the franc.

How do we get started?

Book a free consultation online. We analyse your current environment (inventory included), highlight action items and provide a fixed offer. The transition to the Managed Client happens without business interruption – in the canton of Appenzell Outer Rhodes too.

Consultation

Free IT consultation for your SME

Book your no-obligation appointment now – we'll show you how the Managed Client simplifies IT for your business in the canton of Appenzell Outer Rhodes.

KMU Informatik Support Alte Steinhauserstrasse 19, 6330 Cham, Switzerland kontakt@kmuit.com 058 255 27 17 International: +41 44 586 96 96 WhatsApp (text messages only)