KMU Informatik Support · managed-client.ch
IT service provider · Canton of Basel-City

IT Support & Managed Client in the Canton of Basel-City

IT care for businesses in the canton of Basel-City: from a single office in Bettingen to multi-site operations in Basel and Riehen – our Managed Client keeps every workplace secure, current and documented.

Why Basel-City

IT that fits the Basel-City economy

In the tri-border area, Basel companies work across borders daily – with commuters from Alsace and southern Baden, life-science suppliers and agencies in the Gundeli quarter. Cross-border teams need clients that work securely everywhere: zero-trust access without legacy VPNs, a multilingual helpdesk and licences that stay compliant regardless of which country the notebook signs in from. That is exactly what we standardise with the Managed Client.

Transparency included: as a Managed Client customer you automatically receive reports such as the device hardware summary, the software asset change report and the workstation health summary – proof at a glance that your IT is running.
BS
Services

Our IT services in the canton of Basel-City

IT Consulting & Outsourcing

Strategic IT consulting for SMEs: budget planning, lifecycle management, licence optimisation and full IT outsourcing in Switzerland – we become your external IT department.

  • IT budget & TCO analysis
  • Infrastructure analysis
  • Licence & software asset management
  • Procurement / DaaS (Device as a Service)

Inventory & Reporting

You always see what's running: hardware reports, software inventories, change reports and licence reconciliation – generated automatically, presented readably.

  • Device hardware summary
  • Software asset change report
  • Workstation health summary
  • Licence management report

Managed Client

The core of our offering: we take over the complete management of your PCs and notebooks – monitoring, automated patch management, antivirus, inventory and remote support at a fixed monthly price per device.

  • Proactive 24/7 monitoring
  • Automated Windows & software updates
  • Hardware and software inventory
  • Weekly status reports

IT Support & Helpdesk

1st, 2nd and 3rd level support from one team: your staff report an issue – we solve it, remotely or on site. Clear response times instead of hold music.

  • Helpdesk via phone, email and portal
  • First to third level support
  • Remote assistance & on-site service
  • German and English

Microsoft 365 Consulting

From migration to hardening: we configure your Microsoft 365 tenant securely (MFA, backup, conditional access) and support Teams, Exchange Online, SharePoint and OneDrive day to day.

  • Tenant audit & hardening
  • Migration from Exchange/file servers
  • Microsoft 365 backup
  • End-user training

IT Security for SMEs

Endpoint protection, EDR, encryption and backup – tuned to the threat landscape SMEs actually face. Including an incident plan so an event doesn't become a drama.

  • Managed antivirus / EDR
  • Disk encryption (BitLocker)
  • Backup & restore testing
  • Phishing awareness
Municipalities

IT support in your municipality

We support companies throughout the canton of Basel-City – from Basel to the smallest municipality. Most issues are resolved remotely within minutes; on-site visits are scheduled from our office in Cham ZG.

IT support BaselIT support RiehenIT support Bettingen
FAQ

Frequently asked questions from the canton of Basel-City

Does your support work for cross-border commuters working from home in France or Germany?

Yes. The Managed Client is cloud-managed – patching, antivirus and remote support work on any internet connection. We also advise on data-protection-compliant configuration for cross-border work.

What does IT support cost for an SME in the canton of Basel-City?

The Managed Client is billed per device per month – transparent and budgetable, no surprises. You get an exact quote for your environment in the free initial consultation; afterwards you know your IT costs to the franc.

How do we get started?

Book a free consultation online. We analyse your current environment (inventory included), highlight action items and provide a fixed offer. The transition to the Managed Client happens without business interruption – in the canton of Basel-City too.

Consultation

Free IT consultation for your SME

Book your no-obligation appointment now – we'll show you how the Managed Client simplifies IT for your business in the canton of Basel-City.

KMU Informatik Support Alte Steinhauserstrasse 19, 6330 Cham, Switzerland kontakt@kmuit.com 058 255 27 17 International: +41 44 586 96 96 WhatsApp (text messages only)