KMU Informatik Support · managed-client.ch
IT service provider · Canton of Bern

IT Support & Managed Client in the Canton of Bern

Looking for reliable IT support in the canton of Bern? As a managed service provider for SMEs we serve companies from Bern via Thun to Köniz – with fixed monthly prices, clear response times and reports you can actually read.

Why Bern

IT that fits the Bern economy

From the Bundesplatz to the Emmental valley, the canton of Bern combines public administration, medtech and long-established trade businesses. Many Bernese SMEs still run their IT 'on the side' – until ransomware or an end-of-life Windows version stops daily business. Our Managed Client takes patch management, antivirus and licence control off your plate permanently, with monthly reports a board member without an IT background can actually read.

Transparency included: as a Managed Client customer you automatically receive reports such as the device hardware summary, the software asset change report and the workstation health summary – proof at a glance that your IT is running.
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Services

Our IT services in the canton of Bern

IT Support & Helpdesk

1st, 2nd and 3rd level support from one team: your staff report an issue – we solve it, remotely or on site. Clear response times instead of hold music.

  • Helpdesk via phone, email and portal
  • First to third level support
  • Remote assistance & on-site service
  • German and English

Microsoft 365 Consulting

From migration to hardening: we configure your Microsoft 365 tenant securely (MFA, backup, conditional access) and support Teams, Exchange Online, SharePoint and OneDrive day to day.

  • Tenant audit & hardening
  • Migration from Exchange/file servers
  • Microsoft 365 backup
  • End-user training

IT Security for SMEs

Endpoint protection, EDR, encryption and backup – tuned to the threat landscape SMEs actually face. Including an incident plan so an event doesn't become a drama.

  • Managed antivirus / EDR
  • Disk encryption (BitLocker)
  • Backup & restore testing
  • Phishing awareness

IT Consulting & Outsourcing

Strategic IT consulting for SMEs: budget planning, lifecycle management, licence optimisation and full IT outsourcing in Switzerland – we become your external IT department.

  • IT budget & TCO analysis
  • Infrastructure analysis
  • Licence & software asset management
  • Procurement / DaaS (Device as a Service)

Inventory & Reporting

You always see what's running: hardware reports, software inventories, change reports and licence reconciliation – generated automatically, presented readably.

  • Device hardware summary
  • Software asset change report
  • Workstation health summary
  • Licence management report

Managed Client

The core of our offering: we take over the complete management of your PCs and notebooks – monitoring, automated patch management, antivirus, inventory and remote support at a fixed monthly price per device.

  • Proactive 24/7 monitoring
  • Automated Windows & software updates
  • Hardware and software inventory
  • Weekly status reports
Municipalities

IT support in your municipality

We support companies throughout the canton of Bern – from Bern to the smallest municipality. Most issues are resolved remotely within minutes; on-site visits are scheduled from our office in Cham ZG.

IT support BernIT support ThunIT support KönizIT support Biel/BienneIT support BurgdorfIT support LangenthalIT support OstermundigenIT support SteffisburgIT support Muri bei BernIT support SpiezIT support WorbIT support LyssIT support MünsingenIT support Interlaken
FAQ

Frequently asked questions from the canton of Bern

Do you also support bilingual companies in Biel/Bienne?

Of course. Our helpdesk works in German and English, and documentation can be delivered bilingually. For businesses in the Seeland and Bernese Jura we coordinate on-site visits from Cham and with local partners.

What does IT support cost for an SME in the canton of Bern?

The Managed Client is billed per device per month – transparent and budgetable, no surprises. You get an exact quote for your environment in the free initial consultation; afterwards you know your IT costs to the franc.

How do we get started?

Book a free consultation online. We analyse your current environment (inventory included), highlight action items and provide a fixed offer. The transition to the Managed Client happens without business interruption – in the canton of Bern too.

Consultation

Free IT consultation for your SME

Book your no-obligation appointment now – we'll show you how the Managed Client simplifies IT for your business in the canton of Bern.

KMU Informatik Support Alte Steinhauserstrasse 19, 6330 Cham, Switzerland kontakt@kmuit.com 058 255 27 17 International: +41 44 586 96 96 WhatsApp (text messages only)