KMU Informatik Support · managed-client.ch
IT service provider · Canton of Basel-Country

IT Support & Managed Client in the Canton of Basel-Country

As an IT company for SMEs we support businesses across the canton of Basel-Country – in Liestal, Allschwil, Reinach and every other municipality – with IT support, patch management, security and consulting that fits your budget.

Why Basel-Country

IT that fits the Basel-Country economy

Allschwil is turning into a life-science hotspot, Pratteln and Muttenz host logistics and chemistry, and the upper Baselbiet is classic SME country. As different as the industries are, the problem is the same: grown IT landscapes without documentation. We start every mandate with an infrastructure analysis and a complete inventory – afterwards you know in black and white which devices, software versions and licences are in the house, and we keep that record current.

Transparency included: as a Managed Client customer you automatically receive reports such as the device hardware summary, the software asset change report and the workstation health summary – proof at a glance that your IT is running.
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Services

Our IT services in the canton of Basel-Country

Inventory & Reporting

You always see what's running: hardware reports, software inventories, change reports and licence reconciliation – generated automatically, presented readably.

  • Device hardware summary
  • Software asset change report
  • Workstation health summary
  • Licence management report

Managed Client

The core of our offering: we take over the complete management of your PCs and notebooks – monitoring, automated patch management, antivirus, inventory and remote support at a fixed monthly price per device.

  • Proactive 24/7 monitoring
  • Automated Windows & software updates
  • Hardware and software inventory
  • Weekly status reports

IT Support & Helpdesk

1st, 2nd and 3rd level support from one team: your staff report an issue – we solve it, remotely or on site. Clear response times instead of hold music.

  • Helpdesk via phone, email and portal
  • First to third level support
  • Remote assistance & on-site service
  • German and English

Microsoft 365 Consulting

From migration to hardening: we configure your Microsoft 365 tenant securely (MFA, backup, conditional access) and support Teams, Exchange Online, SharePoint and OneDrive day to day.

  • Tenant audit & hardening
  • Migration from Exchange/file servers
  • Microsoft 365 backup
  • End-user training

IT Security for SMEs

Endpoint protection, EDR, encryption and backup – tuned to the threat landscape SMEs actually face. Including an incident plan so an event doesn't become a drama.

  • Managed antivirus / EDR
  • Disk encryption (BitLocker)
  • Backup & restore testing
  • Phishing awareness

IT Consulting & Outsourcing

Strategic IT consulting for SMEs: budget planning, lifecycle management, licence optimisation and full IT outsourcing in Switzerland – we become your external IT department.

  • IT budget & TCO analysis
  • Infrastructure analysis
  • Licence & software asset management
  • Procurement / DaaS (Device as a Service)
Municipalities

IT support in your municipality

We support companies throughout the canton of Basel-Country – from Liestal to the smallest municipality. Most issues are resolved remotely within minutes; on-site visits are scheduled from our office in Cham ZG.

IT support LiestalIT support AllschwilIT support ReinachIT support MuttenzIT support PrattelnIT support BinningenIT support MünchensteinIT support OberwilIT support AeschIT support ArlesheimIT support SissachIT support Gelterkinden
FAQ

Frequently asked questions from the canton of Basel-Country

How does the infrastructure analysis work and what does it cost?

An agent captures hardware, software and patch levels of all devices within days, complemented by a conversation about processes and risks. You receive a report with prioritised recommendations. We show sample reports in the free initial consultation.

What does IT support cost for an SME in the canton of Basel-Country?

The Managed Client is billed per device per month – transparent and budgetable, no surprises. You get an exact quote for your environment in the free initial consultation; afterwards you know your IT costs to the franc.

How do we get started?

Book a free consultation online. We analyse your current environment (inventory included), highlight action items and provide a fixed offer. The transition to the Managed Client happens without business interruption – in the canton of Basel-Country too.

Consultation

Free IT consultation for your SME

Book your no-obligation appointment now – we'll show you how the Managed Client simplifies IT for your business in the canton of Basel-Country.

KMU Informatik Support Alte Steinhauserstrasse 19, 6330 Cham, Switzerland kontakt@kmuit.com 058 255 27 17 International: +41 44 586 96 96 WhatsApp (text messages only)