KMU Informatik Support · managed-client.ch
IT service provider · Canton of Grisons

IT Support & Managed Client in the Canton of Grisons

KMU Informatik Support is your IT service provider for Grisons: we support SMEs in Chur, Davos, St. Moritz and across the entire canton with managed services, IT support and Microsoft 365 consulting – remote within minutes, on site by arrangement.

Why Grisons

IT that fits the Grisons economy

150 valleys, three languages, hotels from Davos to St. Moritz and industry in the Chur Rhine valley: Grisons is Switzerland's most decentralised canton. On-site support in every side valley would be unaffordable – remote management here is not an option but the only sensible architecture. We solve over 95% of all incidents remotely; reports show the hotel director in Scuol and the production manager in Domat/Ems alike that everything is running.

Transparency included: as a Managed Client customer you automatically receive reports such as the device hardware summary, the software asset change report and the workstation health summary – proof at a glance that your IT is running.
GR
Services

Our IT services in the canton of Grisons

IT Consulting & Outsourcing

Strategic IT consulting for SMEs: budget planning, lifecycle management, licence optimisation and full IT outsourcing in Switzerland – we become your external IT department.

  • IT budget & TCO analysis
  • Infrastructure analysis
  • Licence & software asset management
  • Procurement / DaaS (Device as a Service)

Inventory & Reporting

You always see what's running: hardware reports, software inventories, change reports and licence reconciliation – generated automatically, presented readably.

  • Device hardware summary
  • Software asset change report
  • Workstation health summary
  • Licence management report

Managed Client

The core of our offering: we take over the complete management of your PCs and notebooks – monitoring, automated patch management, antivirus, inventory and remote support at a fixed monthly price per device.

  • Proactive 24/7 monitoring
  • Automated Windows & software updates
  • Hardware and software inventory
  • Weekly status reports

IT Support & Helpdesk

1st, 2nd and 3rd level support from one team: your staff report an issue – we solve it, remotely or on site. Clear response times instead of hold music.

  • Helpdesk via phone, email and portal
  • First to third level support
  • Remote assistance & on-site service
  • German and English

Microsoft 365 Consulting

From migration to hardening: we configure your Microsoft 365 tenant securely (MFA, backup, conditional access) and support Teams, Exchange Online, SharePoint and OneDrive day to day.

  • Tenant audit & hardening
  • Migration from Exchange/file servers
  • Microsoft 365 backup
  • End-user training

IT Security for SMEs

Endpoint protection, EDR, encryption and backup – tuned to the threat landscape SMEs actually face. Including an incident plan so an event doesn't become a drama.

  • Managed antivirus / EDR
  • Disk encryption (BitLocker)
  • Backup & restore testing
  • Phishing awareness
Municipalities

IT support in your municipality

We support companies throughout the canton of Grisons – from Chur to the smallest municipality. Most issues are resolved remotely within minutes; on-site visits are scheduled from our office in Cham ZG.

IT support ChurIT support DavosIT support St. MoritzIT support LandquartIT support Domat/EmsIT support IlanzIT support ThusisIT support ArosaIT support ScuolIT support Poschiavo
FAQ

Frequently asked questions from the canton of Grisons

Does remote management work with slow internet in mountain areas?

Yes. Our agents are optimised for narrow bandwidth and patches are distributed overnight. Even over a 4G connection, monitoring and support remain fully functional.

What does IT support cost for an SME in the canton of Grisons?

The Managed Client is billed per device per month – transparent and budgetable, no surprises. You get an exact quote for your environment in the free initial consultation; afterwards you know your IT costs to the franc.

How do we get started?

Book a free consultation online. We analyse your current environment (inventory included), highlight action items and provide a fixed offer. The transition to the Managed Client happens without business interruption – in the canton of Grisons too.

Consultation

Free IT consultation for your SME

Book your no-obligation appointment now – we'll show you how the Managed Client simplifies IT for your business in the canton of Grisons.

KMU Informatik Support Alte Steinhauserstrasse 19, 6330 Cham, Switzerland kontakt@kmuit.com 058 255 27 17 International: +41 44 586 96 96 WhatsApp (text messages only)